Successful in building and leading high-performance teams in operations and client service organizations with P&L responsibilities having a positive impact on revenue and client satisfaction/loyalty.
A strategic and visionary entrepreneur with clear sense of purpose and urgency when faced with diverse situational challenges during periods of both declining sales and rapid growth.
Skilled at establishing operational excellence within culturally diverse environments, converting theoretical models into specific growth strategies, and planning/executing multi-faceted projects and business development opportunities designed to improve the gross revenue and EBITDA.